Cookie Policy

Cookies are small text files stored on your device by your web browser when you visit a site. They help the site remember settings, speed up pages, and deliver features that make your session smoother and more secure. We use cookies to provide a safer, faster, and more personalized experience while you browse BitStarz Casino, and to make sure the site works correctly across desktop and mobile devices.

How cookies improve your experience

Cookies let us:

• Keep you logged in so you don’t have to re-enter credentials while playing.
• Remember language, display, and game preferences for a consistent experience.
• Secure your account by helping detect suspicious activity and prevent fraud.
• Speed up pages by caching content through content delivery partners.
• Provide accurate geolocation and in-state access tools required for legal play in the United States.
• Support live chat, payments, and fast withdrawals by preserving session data needed by those services.
• Collect anonymous analytics so we can identify and fix issues, improve site layout, and optimize game performance.

We do not use cookies to determine sensitive personal attributes, and we never sell your personal data. All non-essential uses require your clear consent.

Types of cookies we may use

We use several cookie categories so you can understand how each one matters.

• Essential cookies — These are strictly necessary for basic site functions, account login, security checks, and processing deposits and withdrawals. They cannot be switched off without affecting core features.
• Functional cookies — These remember preferences like language and display options, and enable features such as live chat and saved game lists. Disabling them may reduce convenience.
• Performance and analytics cookies — These collect anonymous data about site speed, page visits, and how players use features. They help us fix issues, improve game performance, and tailor the site for mobile and desktop users.
• Marketing and advertising cookies — These deliver relevant offers and measure campaign effectiveness. They may be set by our advertising partners and third parties, and only run with your consent.

Cookies can be session-based (deleted when you close your browser) or persistent (stored for a set period). Exact names and lifespans vary by purpose and provider.

Third-party cookies and partners

Some cookies are placed by third-party services we work with, including analytics providers, payment processors, live chat vendors, content delivery networks, and advertising partners. These third parties may collect information about your browsing across multiple sites. We do not control their cookies and recommend reviewing their privacy notices for details and opt-out options.

If you want a quick example: performance tools may set cookies to measure page load times, and payment partners may set session cookies to secure transactions. Our live chat provider may set cookies so agents can continue a conversation when you return to the site.

How we get your consent

When you first visit, a cookie banner will explain cookie categories and request your choices. Essential cookies are always active, while non-essential cookies require your consent. You can accept all cookies, refuse non-essential cookies, or customize settings through the cookie settings control on our site.

Consent is recorded and can be changed at any time. Withdrawing consent only affects cookies moving forward and does not make past processing unlawful if it was based on your prior consent.

How to manage, disable, or delete cookies

You can control cookies in several ways:

• Use the cookie settings link on our site to change your preferences at any time.
• Adjust your browser settings to block or delete cookies. Browser settings vary, so check your browser’s help pages for step-by-step guides.
• Use privacy tools or browser extensions that block trackers if you prefer more control.

Common browser options:

• Chrome: Settings > Privacy and security > Cookies and other site data.
• Firefox: Settings > Privacy & Security > Cookies and Site Data.
• Safari: Preferences > Privacy > Manage Website Data.
• Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

If you block or delete cookies, some features may stop working, pages may load slower, and you may be unable to access account areas, complete deposits, or use features that require in-state verification.

How cookie preferences affect site functionality

Choosing to limit cookies may impact:

• Your ability to stay signed in across sessions.
• Personalized settings and saved game progress.
• The performance and load times of game pages.
• Live chat continuity and customer support efficiency.
• Geolocation-based access needed for legal play in the United States.

Essential cookies are required for account security and core functionality. Disabling non-essential cookies only reduces personalization and analytics, but some site features may still rely on them to function correctly.

Policy updates and your rights

We may update this Cookie Policy to reflect new practices or legal requirements. We will post the updated policy here and update the "Last updated" date accordingly. Significant changes that affect how we use your data will be highlighted when you return to the site.

You have the right to access, correct, and request deletion of certain personal data, and to withdraw consent for non-essential cookies. To exercise these rights or to ask questions about cookie use, contact our privacy team.

Last updated: July 29, 2026

Contact and where to find more

If you have questions about this Cookie Policy, privacy practices, or cookie settings, email us at support@bitstarz.com. For an overview of our platform and offerings, see our BitStarz Casino review. We’ll respond promptly and help you manage your preferences in line with applicable law and best practices.

Thank you for taking a moment to review how cookies work here. Your privacy, security, and a dependable gaming experience are important to us.