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Privacy Policy

BitStarz Casino

This privacy policy explains how personal and technical information may be collected, used, stored, and protected when you visit this website. It applies to all visitors and users, including those accessing the site from the United States, the European Union, the United Kingdom, and other international regions. By using the site, you acknowledge that we collect and process data as described here.

Information We May Collect

We collect several categories of information to operate the site and provide services. This may include personal information you voluntarily provide, such as your name, email address, contact details, verification documents, and payment information when you register, make deposits, or request withdrawals. We also collect technical information, including your IP address, device type, operating system, browser type, and geolocation data required to confirm in-state or regional access. Usage data, such as pages visited, time spent, and interaction patterns, are recorded to help improve the site. Finally, cookies and other tracking technologies may be used to store preferences and support essential functionality.

How Information May Be Used

We use collected information for lawful, legitimate purposes, including operating and maintaining the website, processing transactions, and managing accounts. Data helps us improve functionality and user experience, analyze traffic and performance, and diagnose technical issues. We use contact information to respond to inquiries and provide customer support. Information may also be used to detect, prevent, and investigate fraud, abuse, or other unlawful activity, and to enforce our terms of service.

Cookies and Tracking Technologies

This website uses cookies, web beacons, and similar technologies to remember your preferences, maintain session information, and analyze site usage. Some cookies are essential for security and account functions, while others support performance and analytics. Third-party service providers may also place cookies for analytics or advertising purposes. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

Third-Party Services

We may engage third-party services to support analytics, advertising, payment processing, and affiliate programs. Those providers may collect information in connection with their services and process data according to their own privacy practices. We encourage you to review any third party’s privacy policy to understand how they use your information.

Data Sharing and Disclosure

We do not sell personal information to third parties. Personal data may be shared with service providers and contractors who perform services on our behalf, such as payment processors, identity verification vendors, and hosting providers. We may disclose information when required by law, in response to lawful requests by public authorities, or to protect our rights, property, or safety, or the rights, property, or safety of others. In the event of a merger, sale, or reorganization, personal data may be transferred as part of the transaction, subject to appropriate confidentiality protections.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure. These measures include access controls, encryption where appropriate, and regular security assessments. No security system is impenetrable, and we cannot guarantee absolute security. If a security incident affects your personal information, we will respond in accordance with applicable laws and notify you as required.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required to comply with legal, tax, and accounting obligations. Retention periods are determined by the nature of the data, the purposes for which it was collected, and applicable legal requirements. When data is no longer needed, we securely delete or anonymize it.

User Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access to personal data, request corrections, request deletion where applicable, restrict or object to certain processing, and request portability of data you provided. Rights and remedies vary by jurisdiction and may be subject to verification and legal exemptions. To exercise your rights, contact our support team using the contact details below and provide sufficient information to locate the data and verify your identity.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on the site, and, where appropriate, we may provide additional notice. The date at the end of this policy indicates the most recent revision.

Contact Information

For privacy-related inquiries, requests, or concerns, please contact our support team. Provide a clear description of your request and any relevant account details to help us process your inquiry efficiently.

Last Updated: March 15, 2026